A finished document, not a form to fill in
Most household paperwork asks you to do the work. You get a blank template, a folder, a checklist of things to gather — and it sits unfinished, because assembling it is the hard part.
This runs the other way round. You answer a short set of questions — around ten minutes, on any device — and what comes back is a written brief about your household: six parts, in the order someone would actually need them, with the deadlines that follow spelled out and the gaps named rather than quietly left blank.
It is checked by a person before it is sent, and it arrives by email within one business day. Your printed copy follows in the post — allow up to 10 working days; it's usually sooner.
What is actually in it
Six parts, in this order. The order is the point — it is the sequence someone works through on the worst morning of their life, not an alphabetical index.
What comes back
A specimen for an invented household — the real composition, not a real family. Start here: who to call, the will, the LPA, the GP, written up in the household's own facts.
Who to call first
One named person, with a phone number that works. Everything else waits; this doesn't.
and a second name, in case the first can't be reached
Where things are kept
The drawer, the safe, the solicitor's office — named, not assumed.
including who else already has access
The legal position
Whether a will exists and where. Whether a Lasting Power of Attorney (LPA) is registered — and for what.
the single highest-value line in the brief — an unregistered LPA can't be acted on if capacity is lost
The medical essentials
GP, medications, allergies. The questions a hospital asks in the first hour.
asked in the order a triage nurse asks them
The financial picture
Which banks, which policies, which pensions — names, not balances. Enough to notify, not enough to steal.
deliberately no account numbers — this is a document that may sit in a drawer
Digital access
The recovery routes for email and phone. Without these, half of modern life is simply locked.
the two accounts every other account resets through
Twenty questions become six written parts. Five of the twenty are required; the rest you can skip, and anything skipped is left out rather than guessed at.
How it works
Three steps, and only one of them is yours.
You pay £29. No account to create, no password to remember. Card, Apple Pay or Link.
We email you the questions. Around ten minutes. It saves as you go, so you can stop and come back on any device. Skip anything you're unsure of.
Your brief comes back, checked by a person. Written up from your answers and read through before it is sent — delivered to the same inbox within one business day. Your printed copy follows in the post — allow up to 10 working days; it's usually sooner.
One-off. No subscription, no account. Delivered within one business day.
If you later take The Household Continuity Dossier within 30 days, the £29 counts in full toward it — same email at checkout, applies by itself.
There is a free version, and you should try it first
The Family Handover Kit checklist covers the same ground and costs nothing. If you will genuinely sit down and fill it in, it is the right answer and you should not buy this.
The difference is who does the assembling. The checklist is a structure you complete. This is the completed document — the same subject matter, composed for you, with the deadline consequences written out and the gaps in your answers named rather than left blank.
Most people who buy this have already downloaded the free one and not finished it. That is not a failure of will — assembling a document about your own death is genuinely unpleasant, and answering twenty questions is not.
See the free checklist first →What a £29 kit usually gets you — and what this one does.
Every kit in this category does the same job — who to call, where things are, what falls due. The difference is who does the work, whether anyone checks it, and what arrives. Every cell below is something you can check for yourself.
| A free workbook | A PDF kit you print | A printed planner | The Family Handover Kit | |
|---|---|---|---|---|
| Filled in for you? | No — you write it in by hand. | No — download, print, fill it in. | No — blank pages to complete. | Yes — written up from twenty questions you answer in one sitting. |
| Checked by a person before it reaches you? | No. | No — an instant download. | No. | Yes — read by a person before it is sent. |
| How it arrives | Posted, free, as a blank booklet. | On your own printer. | In the post, blank. | Emailed in one business day, and printed & posted. |
| How fast | Days to weeks (posted). | Immediately — because nothing was written. | Days (posted). | Within one business day. |
| Kept current afterwards? | Only if you rewrite it. | Only if you re-print it. | Only if you re-write it. | The Kit is a snapshot. The Household Continuity Dossier keeps it current and includes the will. |
| Price | Free. | About £15–£29; bundles to about £76. | About £30–£45. | £29, one-off. The £29 comes off the Dossier's first year if you move up within 30 days. |
| If it isn't right | — | Typically 14–30 days money back; check the seller. | Retailer's returns policy. | 30-day money-back. |
The category, by shape of product — no single seller is named; prices are the published ranges seen on 21 August 2026.
Who builds this, and what we won't claim
Valoren is new, and we publish nothing we can't stand behind — no star ratings, no invented testimonials, no borrowed photographs of families who don't exist. What we can give you is transparency: what is actually inside the document, the terms in plain English, and a way to check every claim for yourself.
Every brief is read by a person before it goes out. At our size that person is a named human being, not a queue — which is also why it takes a business day rather than three minutes.
What early households say
Valoren is Great!
Valoren has made it very convenient and simple to do something extremely valuable that I had no idea how to accomplish otherwise. The benefits to my family will be wonderful.
We are early in our Valoren journey but I cannot express how much I am loving it. Having these memories recording by my mum is that something I will cherish and share with my daughters. I look forward to every recording and the process of using the platform has been remarkable intuitive and easy.
Questions people ask before buying
Why would a household need this at all?
Because of what the first fortnight actually looks like. Banks usually freeze a sole account once they are told of a death, so money sitting in an account is not the same thing as your family being able to reach it. Tell Us Once notifies government departments — not the banks, insurers or pension providers, who each have to be told separately. And between the death and the point where an estate can properly be dealt with, no single organisation owns the job of telling your family what to do first. That stretch is what this brief is written for: who to call, where things are kept, and what falls due when — set down in your household's own facts, before anybody needs it.
How is this different from the free checklist?
The free Family Handover Kit checklist is a blank structure you fill in yourself. This is the finished document, written up from your answers, with the deadline consequences spelled out and the gaps named. Same subject, opposite direction of work: the checklist asks you to compose it, this composes it for you.
What actually arrives?
A printable brief in six parts, with a front card carrying the first call, the will position, the LPA position and the GP. It is checked by a person before it is sent, and it arrives by email within one business day. Your printed copy follows in the post — allow up to 10 working days; it's usually sooner.
Do I need an account?
No. You pay, we email you a short set of questions, and the brief comes back to the same address. No password, no subscription, nothing to cancel.
What do you do with the answers?
They are used to write your brief and nothing else. We deliberately ask for names rather than numbers — which bank, not which account — so the finished document is safe to leave in a drawer.
How long do the questions take?
Around ten minutes. There are twenty, five of which are required; the rest you can skip and anything you skip is simply left out rather than guessed at. It saves as you go and you can finish on any device.
Can I change it afterwards?
Reply to the delivery email and a person reads it. The brief is a document about a household, and households change — a correction is normal, not an exception.
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