| Tell Us Once | Government | Set up by the registrar when you register the death — they either complete it with you or give you a unique reference number to use online or by phone. | The registrar gives you the number to call (Relay UK available; a BSL video relay service exists) | 16 October 2026Source ↗ |
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| Death Notification Service | Multi-institution service | One free online notification tells the member organisations you choose, at the same time. | — | 20 August 2026Source ↗ |
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| Barclays | Bank | Use Barclays’ online form (their first route, so no call or visit is needed), or call their bereavement team, go to a branch or post a letter. | 0800 068 2238 (option 1 to notify; option 2 if already notified) | 16 October 2026Source ↗ |
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| HSBC UK | Bank | Tell HSBC UK online through "Share bereavement details", which they call the quickest way, or call their bereavement team or go to a branch. | 0800 085 1992 | 16 October 2026Source ↗ |
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| Lloyds Bank | Bank | Tell Lloyds Bank online with their bereavement form, which their page calls the quickest way, or call their specialist bereavement team. | 0800 015 0012 | 16 October 2026Source ↗ |
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| Halifax | Bank | Tell Halifax online with their bereavement form, which they call the quickest way, or call their specialist bereavement team. | 0800 015 0012 | 16 October 2026Source ↗ |
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| NatWest | Bank | Use NatWest's online bereavement form, which they call the quickest way, or phone, use webchat or go into a branch. | 0800 161 5903 | 16 October 2026Source ↗ |
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| Santander UK | Bank | Online form, phone, post or branch: the four routes their page lists, in that order. | 0800 587 5870 (01908 520814 from abroad, then option 3) | 10 October 2026Source ↗ |
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| Nationwide Building Society | Building society | Online form (via DocuSign) — their stated first step. | 0800 464 30 18 | 10 October 2026Source ↗ |
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| TSB Bank | Bank | Use TSB’s online bereavement form, which their page calls the fastest way, or phone their bereavement team, book a video call, or go into any branch. | 0345 835 7834 | 16 October 2026Source ↗ |
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| Monzo | Bank | Use Monzo's online bereavement form or email their bereavements team; a Monzo blog post from September 2025 also gives a phone number. | — | 16 October 2026Source ↗ |
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| Starling Bank | Bank | Phone or email, 24 hours a day, seven days a week — documents follow by email or post. | 020 7930 4450 | 20 August 2026Source ↗ |
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| Aviva | Insurer | Choose the type of policy on Aviva's page and fill in its online form, or phone their bereavement line. | 0345 268 2194 | 16 October 2026Source ↗ |
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| Legal & General | Insurer | It depends on the product. | 0800 137 101 (life insurance bereavement claims) · 0800 009 3506 (Over 50s life insurance claims) · 0345 026 3858 (retirement income and annuities) · 0345 678 0020 (personal pensions with a policy starting 'S', ISAs and investments) | 24 September 2026Source ↗ |
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| BT | Telecoms | Online form, or phone — the widest published hours of any entry here. | 0800 169 1663 | 20 August 2026Source ↗ |
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| DVLA | Government | Use Tell Us Once to notify DVLA (the registrar explains it when you register the death), or write to DVLA if Tell Us Once is not available in your area; selling or keeping a vehicle, or keeping a personalised registration number, still has to be told to DVLA separately. | 0300 083 0090 (DVLA does not say you can report a death on this line) | 16 October 2026Source ↗ |
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| Chase UK | Bank | Phone, post or email direct to Chase's own Bereavement Team; Chase also promotes the multi-bank Death Notification Service (DNS) online form first for people notifying several banks at once, which skips the death-certificate copy and ID checks and gets a reply within 10 working days. | 0800 376 3333 (from the UK) / +44 20 3493 0829 (from abroad) | 31 August 2026Source ↗ |
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| first direct | Bank | Online form is first direct's own stated quickest way to notify them; a phone line (8am–10pm weekdays, shorter at weekends), any HSBC branch in person, post, or the multi-bank Death Notification Service are also offered. | 0113 276 6669 (UK) / +44 113 234 5678 (Channel Islands, Isle of Man and abroad) | 31 August 2026Source ↗ |
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| Metro Bank | Bank | Email, phone, post, or visiting any Metro Bank store — Metro Bank present all four as equal options with none called out as quickest; email replies come within 3 working days, and only one notification to Metro Bank is needed to find all of the person's accounts with them. | 0203 824 4815 | 31 August 2026Source ↗ |
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| Revolut UK | Bank | Email only, to bereavement@revolut.com — Revolut don't take bereavement notifications by phone, post or online form. | — | 30 September 2026Source ↗ |
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| The Co-operative Bank | Bank | The Co-operative Bank's own stated easiest way is their NIVO mobile app, for uploading documents and messaging the bereavement team; an online bereavement instruction form, phone, or an in-branch appointment are also offered. | 03457 212 212 (current and savings accounts) / 0345 600 6000 (credit cards) | 31 August 2026Source ↗ |
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| Virgin Money | Bank | Phone is the personal-banking bereavement team's primary route; an online upload form is offered as an alternative once you already have the death certificate. | 0800 0121590 (personal banking accounts not originally opened with Clydesdale or Yorkshire Bank) / 0800 011 3238 (accounts originally opened with Clydesdale or Yorkshire Bank) / 0800 756 0800 (business accounts) | 3 September 2026Source ↗ |
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| Leeds Building Society | Building society | Use the Death Notification Service, or contact Leeds directly by phone, email, or a branch appointment — no death certificate is needed to make the initial notification. | 03452 682 642 | 31 August 2026Source ↗ |
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| Skipton Building Society | Building society | Call or email the Bereavement team to notify them, or print and complete the Bereavement Notification Information Request Form and drop it off at your nearest branch or post it — for savings balances under £5,000, or for mortgage accounts, they may accept a scanned document by email instead of the original. | 0345 266 1209 | 31 August 2026Source ↗ |
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| Yorkshire Building Society | Building society | Use their online bereavement form, or call the team on 0345 166 9229 — you can also visit a branch or write in. | 0345 166 9229 | 31 August 2026Source ↗ |
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| M&G / Prudential | Insurer | Tell Prudential with their online bereavement form, by phone on 0800 000 000, or by post to Lancing; some products use a different route, and M&G's own investment funds have a separate bereavement team. | 0800 000 000, which their insurance page calls a general line that will direct you to the correct department | 16 October 2026Source ↗ |
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| Standard Life | Insurer | Fill in the online bereavement form — Standard Life's stated easiest way to tell them a customer has died. | — | 31 August 2026Source ↗ |
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| SunLife | Insurer | Call SunLife's UK claims line to start a death claim, or write to their Peterborough PO Box — no online claim form or email is published for insurance bereavement claims on this page. | 0800 008 6060 | 31 August 2026Source ↗ |
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| Nest Pensions | Pension provider | Notify Nest online through their bereavement portal — the quickest way to get started — or call their bereavements team; claims are usually settled within 20–30 days of Nest receiving all the information needed. | 0300 020 1410 | 31 August 2026Source ↗ |
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| giffgaff | Telecoms | Email the bereavement team, or start a live chat request via the help page — either can close or keep the account, as you choose. | — | 31 August 2026Source ↗ |
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| O2 | Telecoms | Choose 'Disconnect' or 'Transfer responsibility' on O2's bereavement page, or contact the Bereavement and Critical Illness team by phone, email or post. | 0800 090 18 20 | 31 August 2026Source ↗ |
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| Plusnet | Telecoms | Phone Plusnet directly to cancel or transfer the account — no online form. | 0330 1239 123 | 31 August 2026Source ↗ |
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| TalkTalk | Telecoms | Phone the dedicated bereavement team — no online form is offered. | 0345 172 0038 | 31 August 2026Source ↗ |
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| Three UK | Telecoms | Online bereavement form, or call the bereavement team directly. | 0333 338 1400 | 31 August 2026Source ↗ |
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| Virgin Media | Telecoms | Complete Virgin Media's online disconnection form to close the account, or email or post their transfer form to move it to someone else; their bereavement line is 0800 952 2302. | 0800 952 2302 | 10 October 2026Source ↗ |
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| Vodafone UK | Telecoms | Call the dedicated bereavement team for free, or complete the online bereavement form — either closes the account, transfers it, moves it to Pay As You Go, or moves it to another network. | 0808 005 7450 | 24 September 2026Source ↗ |
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| E.ON Next | Energy | E.ON Next's own online form is described as "the simplest way to get in touch" and you don't need to be the legal executor to use it — or call/email their bereavements team directly. | 0808 501 5035 | 31 August 2026Source ↗ |
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| Octopus Energy | Energy | Octopus's own stated route is Settld's free online form (Octopus pays for the service, Settld notifies them and handles the process) — or contact Octopus directly with the same details if you'd rather not use Settld. | — | 31 August 2026Source ↗ |
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| OVO Energy | Energy | Fill out OVO's online bereavement form on their "What to do if the account holder passes away" page, or call/email their dedicated team directly. | 0330 175 9683 | 31 August 2026Source ↗ |
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| Scottish Power | Energy | Call Scottish Power's bereavement team, or complete their bereavement notification form and email it in. | 0800 074 1986 | 31 August 2026Source ↗ |
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| Utility Warehouse | Energy | Call Utility Warehouse's Bereavement Support team, or complete their bereavement form and email it back with any supporting documents. | 0333 005 8356 | 31 August 2026Source ↗ |
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| Anglian Water | Water | Phone their bereavement line on 0800 141 2944, use live chat, complete their online form (offered explicitly as an alternative for anyone who'd rather not call), or write to them. | 0800 141 2944 | 31 August 2026Source ↗ |
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| Severn Trent | Water | Complete their online form, message their WhatsApp virtual assistant, or call 0345 7500 500 (Mon–Fri, 9am–5pm) — these are Severn Trent's own channels; they also point to the third-party service Life Ledger. | 0345 7500 500 | 30 September 2026Source ↗ |
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| Southern Water | Water | Complete one of their online forms — change the account name, add executor's details, or close the account — with phone support on 0330 303 0368 if you need help filling them in. | 0330 303 0368 | 31 August 2026Source ↗ |
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| Thames Water | Water | Online form is their stated simplest way to notify them, or phone 0800 009 4976 (Mon–Fri, 9am–5pm) — a recorded message may suggest using the website instead, but Thames Water ask callers to stay on the line to reach a team member. | 0800 009 4976 | 31 August 2026Source ↗ |
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| United Utilities | Water | Complete their online form (their stated primary route), or call 0800 912 7249 — no phone hours are published. | 0800 912 7249 | 31 August 2026Source ↗ |
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| Yorkshire Water | Water | Phone 0345 1 24 24 24 or request a callback — Yorkshire Water say this is 'the best way' to tell them; there is no dedicated online bereavement form. | 0345 1 24 24 24 | 31 August 2026Source ↗ |
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| Amazon UK | Digital & online accounts | Email bereavement-support@amazon.co.uk — Amazon's bereavement team is the single point of contact. | — | 30 September 2026Source ↗ |
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| Apple | Digital & online accounts | If you're a named Legacy Contact, start a request on Apple's Digital Legacy site using your access key and the death certificate. | — | 31 August 2026Source ↗ |
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| Facebook / Meta | Digital & online accounts | Submit Meta's Special Request form online and choose whether to memorialise or remove the account — memorialisation needs an obituary, death certificate or memorial card; removal needs a death certificate. | — | 30 September 2026Source ↗ |
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| Google | Digital & online accounts | Use Google's online troubleshooter to choose one of the request types — closing the account, or requesting funds or content from it — Google reviews each request individually before deciding. | — | 31 August 2026Source ↗ |
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| Microsoft | Digital & online accounts | If you know the account's sign-in details, sign in and close the account yourself. | — | 24 September 2026Source ↗ |
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| Netflix | Digital & online accounts | If you have the account's sign-in details, cancel it yourself from the Account page. | — | 31 August 2026Source ↗ |
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| PayPal UK | Digital & online accounts | Email bereavement@paypal.co.uk (or write to PayPal's London office) with a cover sheet, the death certificate, and details to locate the account — PayPal reviews the documents and then closes or locks the account. | — | 31 August 2026Source ↗ |
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| Royal Mail | Post | Redirecting a deceased person's mail is a separate 'Special Circumstances' service from Royal Mail's standard paid house-move redirection, and cannot be set up online — you apply at a Post Office branch or by post, showing documentation of your authority to act. | — | 24 September 2026Source ↗ |
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| Experian UK | Credit file | An executor or administrator sends Experian a copy of the Grant of Probate or Letters of Administration, proof of their own identity, and proof of their own address by post — ideally via a Statutory Credit Report application — to have the deceased's file marked and released. | — | 1 September 2026Source ↗ |
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| British Gas | Energy | Use British Gas's online bereavement form or call 0330 808 3880. | 0330 808 3880, on their bereavement page | 16 October 2026Source ↗ |
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| EDF | Energy | Email or call EDF's energy specialists. | 03330 069 950 | 17 September 2026Source ↗ |
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| TV Licensing | Licence | Two routes, and TV Licensing asks you to pick: transfer the licence to someone else at the same address, or cancel it and apply for a refund. | 0300 131 1261 | 1 September 2026Source ↗ |
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| Sky | Telecoms | Sky's own bereavement article offers chat or phone through its 'Get in touch' panel, and says it can either change ownership of the Sky account to next of kin or partner, or cancel it completely. | — | 1 September 2026Source ↗ |
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| EE | Telecoms | One online form. | — | 1 September 2026Source ↗ |
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| Tesco Bank | Bank | Phone their Estates team, or write to them freepost. | 0345 071 6153 | 17 September 2026Source ↗ |
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| Coventry Building Society | Building society | Three ways in: their online form, the NIVO secure messaging app, or a call to the dedicated bereavement team. | 0800 587 4565 (dedicated bereavement team) | 17 September 2026Source ↗ |
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| AXA | Insurer | Phone the line for the policy type. | Car 0330 024 1158 · Home 0330 024 1235 · Van 0330 159 1509 · Landlord 0330 159 1512 · Business 0330 159 1508 | 17 September 2026Source ↗ |
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| Admiral | Insurer | Phone, live chat or post. | 0333 234 9971 | 17 September 2026Source ↗ |
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| Scottish Widows | Pension provider | The online form is the quickest; you can also call or write. | 0345 601 4179 (bereavement team) | 30 September 2026Source ↗ |
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| Direct Line | Insurer | Call Direct Line's specialist bereavement team. | 0345 605 9163 | 29 September 2026Source ↗ |
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| Churchill | Insurer | Call Churchill's specialist bereavement team. | 0345 605 9150 | 29 September 2026Source ↗ |
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| Affinity Water | Water | Call Affinity Water's dedicated Bereavement Line, or notify them online through the third-party service named on their page. | 0345 359 5929 | 29 September 2026Source ↗ |
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| LV= | Insurer | Email LV='s bereavement team, or use the online bereavement form on their page. | — | 29 September 2026Source ↗ |
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| The AA | Insurer | Use The AA's online bereavement form. | — | 29 September 2026Source ↗ |
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| 1st Central | Insurer | Call 1st Central, or use the web chat on their help page, to tell them a policyholder or named driver has died. | 0333 043 2085, then option 1 | 29 September 2026Source ↗ |
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| Bank of Scotland | Bank | Use Bank of Scotland's online form, which their page calls the quickest way, or call their bereavement team. | 0800 015 0012 | 16 October 2026Source ↗ |
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| Barclaycard | Bank | Call the Central Bereavement Team, or use Barclaycard's online bereavement notification form. | 0800 068 2238 | 29 September 2026Source ↗ |
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| American Express (UK) | Bank | Call American Express's Financial Hardship specialists, or download their Bereavement Notification form and email it back with the death certificate. | 0800 876 6019 (or 01273 576458) | 29 September 2026Source ↗ |
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| Capital One (UK) | Bank | Call Capital One, or use NotifyNOW, the online notification service their page names as the easiest way to tell them. | 0344 481 5819 | 29 September 2026Source ↗ |
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| LinkedIn | Digital & online accounts | Use LinkedIn's online request form to memorialise the profile or close the account. | — | 29 September 2026Source ↗ |
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| A-Choice Insurance | Insurer | Call or email A-Choice's customer support team to tell them a policyholder has died. | 0330 127 4500, then option 4 | 29 September 2026Source ↗ |
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| Tesco Clubcard | Digital & online accounts | Contact Tesco's Clubcard team or use their online account closure form. | 0800 591 688 (Clubcard Christmas Savers accounts only) | 29 September 2026Source ↗ |
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| Nectar (Sainsbury's) | Digital & online accounts | Call Nectar or use their Live Chat to close a relative's account. | 0344 811 0811 | 29 September 2026Source ↗ |
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| Zurich | Insurer | Use Zurich's online claims form, which they say is the quickest way. | 0370 243 0827 (policy numbers not starting PR) | 30 September 2026Source ↗ |
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| John Lewis Partnership Credit Card | Bank | Call the John Lewis Credit Card team, or write to them, to tell them a cardholder has died. | 0330 175 9829 | 30 September 2026Source ↗ |
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| The People's Pension | Pension provider | Tell their bereavement team with the online 'Tell us of a bereavement' form, call them, or write. | 0300 2000 555 | 30 September 2026Source ↗ |
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| Instagram | Digital & online accounts | Anyone can ask Instagram to memorialise the profile through its request form; an immediate family member can instead ask for it to be removed, through a separate form. | — | 30 September 2026Source ↗ |
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| NS&I (National Savings and Investments) | Bank | Make a claim on NS&I's online form (you do not need an NS&I account), or post their paper claim form to NS&I in Sunderland. | — | 16 October 2026Source ↗ |
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| Royal Bank of Scotland | Bank | Use RBS's online form (their quickest way), or call their bereavement advisers, use webchat or go into a branch. | 0800 161 5904 | 16 October 2026Source ↗ |
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| Ulster Bank | Bank | Call Ulster Bank's Bereavement Services Team, visit a branch, or write to them. | 0800 096 3612 (00 44 151 494 1260 from outside the UK) | 30 September 2026Source ↗ |
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| MBNA | Bank | Use MBNA's online bereavement form, which they say is the quickest way, or call their bereavement team. | 0800 015 0012 (+44 (0)1733 261630 from abroad) | 30 September 2026Source ↗ |
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| M&S Bank | Bank | Call M&S Bank's bereavement team, or use their online form to tell them and send the death certificate. | 0345 900 0900 (+44 (0)1244 879080 from abroad) | 30 September 2026Source ↗ |
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| Danske Bank (UK) | Bank | Call Danske Bank's Bereavement Support Team, use their online form, visit a branch, or write to them. | 0345 600 2882 | 30 September 2026Source ↗ |
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| Bank of Ireland UK | Bank | Use Bank of Ireland UK's online bereavement form, write to their Bereavement Unit, or visit a branch. | — | 30 September 2026Source ↗ |
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| AIB (NI) | Bank | Call AIB (NI)'s bereavement team, or fill in their Notification of Customer's Death form and email or post it; you can also book a branch appointment. | 0345 646 0320 | 30 September 2026Source ↗ |
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| Vanquis | Bank | Use Vanquis's online bereavement notification form. | — | 30 September 2026Source ↗ |
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| Very | Digital & online accounts | Very's help page sends you to NotifyNOW, a free online form run for Very by its bereavement partner Phillips & Cohen Associates. | — | 30 September 2026Source ↗ |
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| Zopa | Bank | Tell Zopa through its online bereavement form (NotifyNow); their bereavement partner then gets in touch. | — | 30 September 2026Source ↗ |
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| South East Water | Water | Call South East Water's customer services team, or use their online bereavement form — no login needed. | 0333 000 0001 | 30 September 2026Source ↗ |
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| SES Water | Water | Use SES Water's bereavement form on the page, email their dedicated team, or call them. | 01737 785606 | 30 September 2026Source ↗ |
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| South Staffs Water | Water | Call South Staffs Water's bereavement support team, use their online bereavement form, or write to them. | 0345 60 70 456, option 4 | 30 September 2026Source ↗ |
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| Cambridge Water | Water | Call Cambridge Water's bereavement support team, use their online bereavement form, or write to them. | 0345 60 70 456, option 4 | 30 September 2026Source ↗ |
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| Wessex Water | Water | Call Wessex Water, or use their online bereavement form. | 0345 600 3 600 | 30 September 2026Source ↗ |
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| Bristol Water | Water | Fill in Bristol Water's online bereavement support form. | — | 30 September 2026Source ↗ |
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| Dŵr Cymru Welsh Water | Water | Call Welsh Water's bereavement line, use Live Chat, or fill in their online bereavement form. | 0800 052 0145 | 30 September 2026Source ↗ |
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| Hafren Dyfrdwy | Water | Call Hafren Dyfrdwy, or use their online bereavement form. | 0330 678 0679 | 30 September 2026Source ↗ |
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| Northumbrian Water | Water | Call Northumbrian Water's bereavement team, or use the online bereavement form linked from their page. | 0800 090 2422 | 30 September 2026Source ↗ |
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| Essex & Suffolk Water | Water | Call Essex & Suffolk Water's bereavement team, or use the online bereavement form linked from their page. | 0800 090 2422 | 30 September 2026Source ↗ |
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| South West Water | Water | Fill in South West Water's bereavement form on the page. | — | 30 September 2026Source ↗ |
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| Bournemouth Water | Water | Fill in Bournemouth Water's bereavement form on the page. | — | 30 September 2026Source ↗ |
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| Portsmouth Water | Water | Portsmouth Water's contact page sends you to a free online form run for them by their partner Settld. | — | 30 September 2026Source ↗ |
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| Civil Service Pension Scheme | Pension provider | Call the Civil Service Pension Scheme, or use their online form to tell them someone has died. | 0300 123 6666 | 30 September 2026Source ↗ |
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| Armed Forces Pension Scheme | Pension provider | If the member was already receiving their pension, call or email the scheme's paying agent to stop it; a dependant then claims through the Pensions Office. | 0345 121 2514 (+44 1903 768625 from abroad) | 30 September 2026Source ↗ |
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| NHS Pensions | Pension provider | Call NHS Pensions, or use their online contact service. | 0345 121 2522 (+44 191 283 0303 from abroad) | 30 September 2026Source ↗ |
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| Teachers' Pensions | Pension provider | Call Teachers' Pensions, or download their death notification form and post it. | 0345 606 6166 | 30 September 2026Source ↗ |
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| NOW: Pensions | Pension provider | Call NOW: Pensions on 0333 091 8612 and you will be put straight through to an adviser. | 0333 091 8612 | 16 October 2026Source ↗ |
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| Smart Pension | Pension provider | Call Smart Pension's bereavement claims team, or email them. | 0333 666 2626 | 30 September 2026Source ↗ |
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| PensionBee | Pension provider | Call PensionBee, or email them, to tell them a customer has died. | 020 3457 8444 | 30 September 2026Source ↗ |
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| AJ Bell | Pension provider | Call AJ Bell's bereavement team, or email them. | 0161 605 0326 | 30 September 2026Source ↗ |
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| Hargreaves Lansdown | Pension provider | Use HL's online Notification of Death form, which they say is the quickest way, or call their bereavement team. | 0117 906 7806 | 30 September 2026Source ↗ |
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| Fidelity International | Pension provider | Call Fidelity's bereavement team, or tell them online. | 0800 41 41 16 | 30 September 2026Source ↗ |
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| Student Loans Company | Government | Call or write to the Student Loans Company, and send them evidence of the death so the loan can be cancelled. | 0300 100 0611 (England, Scotland and Northern Ireland) | 30 September 2026Source ↗ |
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| Tesco Mobile | Telecoms | Call Tesco Mobile's customer care team, or contact them by webchat or social media. | 0345 301 4455 | 30 September 2026Source ↗ |
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| Power NI | Energy | Call Power NI and choose option 3 to close or transfer the account. | 08000 285 455, then option 3 | 30 September 2026Source ↗ |
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| NFU Mutual | Insurer | Call NFU Mutual, or tell them online and they call you back. | 0800 072 5569 | 30 September 2026Source ↗ |
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| Tandem Bank | Bank | The executor tells Tandem by phone, email, in-app chat (if also a Tandem customer) or post, giving the account holder's full name, phone number, account number(s) and address. | 020 3370 0970 (Customer Service team) | 3 October 2026Source ↗ |
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| Coutts | Bank | Notify Coutts with its online bereavement form, by calling Coutts 24, or, if you are an existing client, through your own Private Banker. | 020 7957 2424 (Coutts 24; Relay UK 18001 020 7957 2424) | 3 October 2026Source ↗ |
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| Atom Bank | Bank | Call Atom's customer support team. | 0333 399 0050 | 3 October 2026Source ↗ |
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| Aldermore Bank | Bank | Post the paperwork to Aldermore's Freepost address (no stamp needed); call if you are not sure which forms you need. | 0345 604 2678 | 3 October 2026Source ↗ |
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| Nottingham Building Society | Building society | Take a certified copy or the original death certificate to your nearest branch, or post it to head office with a covering letter. | 0344 481 4444 | 3 October 2026Source ↗ |
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| Cumberland Building Society | Building society | Call the Cumberland, complete its online bereavement form, or download the form and return it. | 01228 403141 | 3 October 2026Source ↗ |
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| Scottish Building Society | Building society | Call the Society, visit one of its Relationship Centres, or download its bereavement form, fill it in and post it to the Edinburgh head office. | 0333 207 4007 | 3 October 2026Source ↗ |
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| West Bromwich Building Society | Building society | Tell the West Brom with its online form, by calling its Specialist Support team, by writing, or at a branch. | 0800 280 0597 (Specialist Support team) | 3 October 2026Source ↗ |
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| Newcastle Building Society | Building society | Visit a branch, call the line for the type of account (savings, mortgages or financial advice), or write to the Wallsend office. | Savings 0345 734 4345 · Mortgages 0345 601 0014 · Financial advice 0345 600 4330 | 3 October 2026Source ↗ |
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| Progressive Building Society | Building society | Call the helpline, call into any branch, or write to the Society's Belfast office. | 0800 029 4997 | 3 October 2026Source ↗ |
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| Mansfield Building Society | Building society | Call or email the Society: mortgages and savings have separate teams. | Mortgages 01623 676340 · Savings 01623 676350 | 3 October 2026Source ↗ |
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| Monmouthshire Building Society | Building society | Call the Society, visit a branch or agency (ring first so someone is free to talk to you), write, or use the Secure Contact Form on its Contact us page. | 01633 844 340 | 3 October 2026Source ↗ |
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| Darlington Building Society | Building society | Ring head office and choose 'Savings', then 'Existing Savings'. | 01325 366366 (choose 'Savings', then 'Existing Savings') | 3 October 2026Source ↗ |
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| Buckinghamshire Building Society | Building society | Phone or email the Society. | 01494 879500 | 3 October 2026Source ↗ |
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| Furness Building Society | Building society | Visit a branch or call the Society, or email the bereavement team. | 0800 781 4311 | 3 October 2026Source ↗ |
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| Hinckley & Rugby Building Society | Building society | Call the Society, or book a private appointment at a branch (offered on weekdays between 2pm and 5pm). | 0800 434 6343 | 3 October 2026Source ↗ |
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| Family Building Society | Building society | Tell the Society with its short notification-of-death form. | — | 3 October 2026Source ↗ |
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| Principality Building Society | Building society | Send an official copy of the death certificate with a completed Bereavement Registration Form (a wet signature) by email, by post to the Cardiff bereavement team, or take them to a branch. | 0330 333 4000 | 3 October 2026Source ↗ |
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| Marsden Building Society | Building society | Call Marsden's Bereavement Line, or tell them through the free online Death Notification Service. | 01282 525253 | 10 October 2026Source ↗ |
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| Vernon Building Society | Building society | Call Vernon to book a branch appointment with the death certificate, or send a copy of it to their head office by post or email. | 0161 429 6262 (head office number, used to book a branch appointment) | 10 October 2026Source ↗ |
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| Harpenden Building Society | Building society | Call Harpenden's Member Services team, visit any branch, or post their Notice of Bereavement form. | 01582 765411 | 10 October 2026Source ↗ |
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| Ecology Building Society | Building society | Call Ecology's savings and mortgage Member Services team, or email them. | 01535 650 770 | 10 October 2026Source ↗ |
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| Dudley Building Society | Building society | Call Dudley Building Society, email them, or visit a local branch. | 01384 231414 | 10 October 2026Source ↗ |
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| Hanley Economic Building Society | Building society | Call Hanley Economic Building Society's bereavement team, email them, or visit a branch. | 01782 255000 | 10 October 2026Source ↗ |
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| Market Harborough Building Society | Building society | Call Market Harborough Building Society or visit a branch. | 01858 412412 | 10 October 2026Source ↗ |
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| Newbury Building Society | Building society | Call Newbury Building Society, who will transfer you to the right team, or use their online death notification form. | 01635 555700 | 10 October 2026Source ↗ |
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| Bath Building Society | Building society | Call Bath Building Society's customer service team, or email their savings team, and use the bereavement forms linked from their page. | 01225 423271 | 10 October 2026Source ↗ |
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| Chorley Building Society | Building society | Call or email Chorley Building Society's savers team, write to them, or visit one of their branches. | 01257 235003 (Savers) | 10 October 2026Source ↗ |
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| Tipton & Coseley Building Society | Building society | Take the death certificate to one of Tipton & Coseley's branches, or post it to their head office in Tipton, and call them if you would like to be seen in a private room. | 0121 557 2551 (general enquiries) | 10 October 2026Source ↗ |
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| National Counties Building Society | Building society | Use National Counties Building Society's online bereavement form, or email their savings or mortgage team. | — | 10 October 2026Source ↗ |
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| Manchester Building Society | Building society | Call Manchester Building Society, visit their King Street branch, or write to them. | 0345 604 0050 | 10 October 2026Source ↗ |
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| Handelsbanken | Bank | Contact the customer's branch, call Handelsbanken's Customer Connect team, or use their online form. | 0800 470 8000 (Customer Connect team; +44 20 7578 8247 from outside the UK) | 10 October 2026Source ↗ |
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| Allica Bank | Bank | Call Allica Bank's customer services team. | 0330 094 3333 | 10 October 2026Source ↗ |
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| Shawbrook Bank | Bank | Call Shawbrook's bereavement team, email them, or use the free Death Notification Service. | 0330 123 2734 | 10 October 2026Source ↗ |
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| Secure Trust Bank | Bank | Call Secure Trust Bank's bereavement team and select option 1, or post or email them the Notification of Death form. | 0330 303 0092, then option 1 | 10 October 2026Source ↗ |
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| Kroo Bank | Bank | Use Kroo's online bereavement form, or call or email their customer service team. | 08008021323 (+441270448008 from abroad) | 10 October 2026Source ↗ |
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| Saga | Insurer | Call Saga's bereavement team, or use their online bereavement form for car or home insurance. | 0800 092 3816 (policy numbers starting 10, or other Saga insurance) | 10 October 2026Source ↗ |
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| More Than | Insurer | Use More Than's online bereavement form, or go to their Contact us page. | — | 10 October 2026Source ↗ |
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| ReAssure | Insurer | Call ReAssure's bereavement team, or use their online bereavement form; former Barclays Life policies have a separate number. | 0800 073 1777 (+44 1952 292929 from overseas) | 10 October 2026Source ↗ |
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| Canada Life | Insurer | Use Canada Life's online bereavement form, or call the number listed for the policy's product on their Contact us page. | — | 10 October 2026Source ↗ |
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| The Exeter | Insurer | Call The Exeter's claims team, or write to them, to register a life insurance claim. | 0300 123 3201 | 10 October 2026Source ↗ |
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| British Seniors | Insurer | Call British Seniors' claims line, email their claims address, or write to them. | 0800 542 7618 | 10 October 2026Source ↗ |
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| Vanguard UK | Pension provider | Call Vanguard's bereavement team, or email them. | 0800 587 0460 | 10 October 2026Source ↗ |
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| Nutmeg (J.P. Morgan Personal Investing) | Pension provider | Email Nutmeg's client support team (now J.P. | 020 3598 1515 | 10 October 2026Source ↗ |
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| Wealthify | Pension provider | Call Wealthify's Customer Care Team, email them, or use their LiveChat. | 0800 802 1800 | 10 October 2026Source ↗ |
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| Moneybox | Pension provider | Complete Moneybox's Bereavement Form, which they say is the best way to tell them, or email their bereavements team. | — | 10 October 2026Source ↗ |
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| Penfold | Pension provider | Email Penfold with the details of the person who has died, and their team will guide you through the next steps. | — | 10 October 2026Source ↗ |
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| Ecotricity | Energy | Call Ecotricity's customer support team, email them, or write to their Bereavement Team. | 0345 555 7100 | 10 October 2026Source ↗ |
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| Good Energy | Energy | Call Good Energy's customer team, or email them. | 0345 034 2400 | 10 October 2026Source ↗ |
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| Outfox Energy | Energy | Call Outfox Energy's customer team, or email them. | 0800 103 2702 | 10 October 2026Source ↗ |
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| Flogas | Energy | Call Flogas, write to them, or use their online bereavement form. | 0800 574 574 (free) | 10 October 2026Source ↗ |
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| iD Mobile | Telecoms | Use iD Mobile's live chat (type 'Bereavement'), or email them the death certificate if live chat is not available. | — | 10 October 2026Source ↗ |
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| SMARTY | Telecoms | Email a copy of the death certificate to Smarty. | — | 10 October 2026Source ↗ |
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| Community Fibre | Telecoms | Contact Community Fibre's support team by live chat, their online request form, or phone to transfer or close the account. | 0800 082 0770 | 10 October 2026Source ↗ |
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| eBay UK | Digital & online accounts | Use eBay's online deceased member report form to report the death. | — | 10 October 2026Source ↗ |
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| NOW (TV and Broadband) | Telecoms | For a NOW TV account, use live chat from the help page; for a NOW Broadband account, call NOW. | 03303 323 031 (NOW Broadband accounts only) | 10 October 2026Source ↗ |
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| Dropbox | Digital & online accounts | Raise a support ticket with Dropbox, sending the documents their help page lists. | — | 10 October 2026Source ↗ |
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| Ancestry | Digital & online accounts | Ask Ancestry's support team for access through the Contact us chat on their help page, either from the person's own email address or with a death certificate and proof of who the executor is. | — | 10 October 2026Source ↗ |
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| Leek Building Society | Building society | Call Leek Building Society's Savings Team, visit your local branch, write to them, or use the enquiry form on their Contact page. | 0808 281 9308 (Savings Team) | 10 October 2026Source ↗ |
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| Suffolk Building Society | Building society | Call Suffolk Building Society, use the contact form on their bereavement page, or visit any branch. | 0330 123 0723 | 10 October 2026Source ↗ |
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| The Cambridge Building Society | Building society | Call The Cambridge Building Society, or visit your local branch, to tell them about the death. | 0345 601 3344 | 10 October 2026Source ↗ |
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| Teachers Building Society | Building society | Call Teachers Building Society's member services team to discuss a bereavement. | 0800 783 2367 | 10 October 2026Source ↗ |
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| Scottish Friendly | Insurer | Download, print and post Scottish Friendly's bereavement claim form, or call them if you have questions about what they need. | 0333 323 5433 (UK) | 10 October 2026Source ↗ |
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| Transport for London | Government | Call Transport for London to claim a refund on behalf of someone who has died. | 0343 222 1234 (charges may apply) | 10 October 2026Source ↗ |
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| Department for Work and Pensions (DWP) | Government | Tell Us Once tells DWP for you, and if you cannot use it you call the DWP Bereavement Service; if the person lived in Northern Ireland, Tell Us Once is not available and nidirect points to the Bereavement Service for Northern Ireland instead. | 0800 151 2012 (if the person lived in Northern Ireland, the Department for Communities’ page gives the Bereavement Service for Northern Ireland as 0800 085 2463, Monday to Friday 9am to 5pm, closed weekends and bank holidays) | 16 October 2026Source ↗ |
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| interactive investor | Pension provider | A solicitor, next of kin or executor can tell interactive investor by sending written confirmation of the death with an original or certified copy of the death certificate, by post or by secure message from an ii account. | 0345 607 6001 (+44 113 346 2309 from abroad), Bereavement Helpdesk | 10 October 2026Source ↗ |
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| So Energy | Energy | Call or email So Energy when you are ready. | 0330 111 5050 | 10 October 2026Source ↗ |
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| Vitality | Insurer | To claim on a Vitality Life insurance plan, call Vitality to speak to an adviser, or read its guide to making a life insurance claim for contact details and next steps. | 0345 602 3523 | 10 October 2026Source ↗ |
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| Bupa | Insurer | Use Bupa's online form to tell it that someone with a Bupa policy has died. | — | 10 October 2026Source ↗ |
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| VOXI | Telecoms | Use VOXI's bereavement form, linked from its accessibility page under 'Report a bereavement'. | — | 10 October 2026Source ↗ |
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| Marcus by Goldman Sachs | Bank | Call Marcus's Customer Care Team to tell it of a death. | 0800 085 6789 (+44 203 901 3353 from abroad) | 9 October 2026Source ↗ |
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| Loughborough Building Society | Building society | Call the Society's savings team, visit your nearest branch or agency, or post the original or a certified copy of the death certificate to head office. | 01509 631960 (savings team) | 9 October 2026Source ↗ |
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| Saffron Building Society | Building society | Complete the Society's Bereavement Instruction form when you tell it of a death (it is not needed if only joint savings accounts are held), and call or visit a branch. | 0800 072 1100 | 9 October 2026Source ↗ |
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