Contact

How to reach us.

Every message is read by a person at Standard Index Group. No automated queues, no ticket numbers. If you write to us, a human reads it and replies within the SLA stated below.

Four channels

One inbox per kind of enquiry.

SupportI

support@valoren.uk

Customer questions, account help, technical issues, renewal, cancellation, printing your records.

1 business dayreply target

support@valoren.uk

AdvisorsII

advisors@valoren.uk

IFAs, solicitors, accountants, estate practitioners. Bureau Partner wholesale enquiries, referral roster, professional pack samples.

2 business daysreply target

advisors@valoren.uk

PressIII

press@valoren.uk

Journalism enquiries, citation requests, public information.

5 business daysreply target

press@valoren.uk

SecurityIV

security@valoren.uk

Vulnerability disclosure, security concerns.

24 hoursreply target

security@valoren.uk

Standard Index Group

The institution behind Valoren.

Registered name

Standard Index Group

Registered office

1 Lombard Street, London EC3V 9AA

Jurisdiction

England & Wales

If you're not sure which inbox is right, send to support@valoren.uk and we'll route it.

How to reach us.

One inbox per kind of enquiry.

The institution behind Valoren.

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