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Tell Us Once Companion

The walkthrough for the one phone call that notifies most UK government departments at once.

What this is

A 3-page institutional companion for the DWP Tell Us Once service. What to have ready before the call, what gets notified automatically vs what doesn't, and the sequence of follow-on notifications you still need to make.

Use case

You're days into a bereavement. The registrar gave you a Tell Us Once reference number. Now what? This document walks you through the call itself.

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This sample shows you one composition. If you'd find the whole crisis-week toolkit useful, the following one-off pack bundles this composition with the others you'd want alongside it.

The sample you just downloaded
Tell Us Once Companion.

The sample is a static document. Inside Valoren this composition lives as a record — it updates as your circumstances change, surfaces when the moment arrives, and reaches the people who need it without a password handover.

Continuity layer

What this becomes inside Valoren

Stored in your records system

The information you've just shared lives in your Valoren records — encrypted, organised, ready when you or your trusted person needs it.

The sample you've just downloaded is one of ten compositions Valoren produces from your 33 records.

The Day-1 Brief, the Capacity Tomorrow note, the Funeral Director Brief, the Family Meeting Agenda — each one fills from your stored data when the moment arrives.

Kept current for you

Tax thresholds change. Pension rules change. Family circumstances change.

Your records system updates the relevant outputs when they do — no need to redo this.

Surfaced when it matters

The right document for the right moment. Day-one of a bereavement. A capacity event. An executor's first hour.

The system already knows what to produce.

Visible to the people who need it

Your trusted person sees what you've chosen to share, when you've chosen to share it.

No password handover. No "where are the documents." A real continuity layer above your will.

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Send me a link to this page by email — a one-off message, then nothing else unless I ask.

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Practical guide, not legal advice. Prepared 24 August 2026. ES-2026.
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