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Grant of Representation · England & Wales

Why probate applications get stopped

Answer

A stop is not a rejection. HMCTS pauses your application when something is missing, wrong, or does not match its records, and writes to tell you which. Probate grants stopped between January and March 2026 took 14 weeks to issue; grants not stopped took 2. Almost every stop traces back to a single box.

Most stops are one unanswered question, one missing enclosure, or one figure that does not agree with another figure. This page maps each of them to the box on the form that produced it — so you can find yours, send the one thing that clears it, and stop guessing.

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§I

What a stop actually is

A stop is HMCTS putting your application on hold until you answer something. It is not a refusal, it does not end the application, and it does not mean you have to start again. The Ministry of Justice defines it plainly: a case is stopped when there's a dispute about either who can apply for probate or where there are issues with a will or proposed will, or if an error is identified and a request for further information made.

You find out one of two ways. Postal applicants get a letter or an email. Online applicants can see the status change in the probate service itself — and in practice that is sometimes the first anyone knows, which is why it is worth checking the application every fortnight rather than waiting on the post. GOV.UK's own line is that you should usually have the grant within 12 weeks of applying and that it can take longer if you need to provide additional information — "additional information" is the stop, described gently.

Two different things share this phrase.

If you are here because you want to prevent someone else's application, that is a caveat, not a stop — a separate procedure using form PA8A. A caveat lasts 6 months and can be extended for another 6 months. It is a formal block on a grant being issued to anyone, and it belongs to contentious probate rather than to anything on this page. If that is your situation, this page is not the one you need.

The distinction matters because the fixes are opposite. A stop is cleared by sending HMCTS the thing it asked for. A caveat is cleared by a process between two parties, and the file does not move until that is resolved. Everything below concerns the first kind.

Not a rejection.

Your application number stays live. You are answering a question inside it, not resubmitting.

Not a second fee.

The £526 application fee is paid once, when you apply. Clearing a stop is correspondence within the existing application.

Not a fault finding.

Several of the most common stops are caused by HMCTS being unable to match two records that are both correct — a name spelled differently on a will and a death certificate, for instance.

§II

The stop, the box, the fix

Almost every stop can be traced to one identifiable box. The table below maps the stop reasons HMCTS and the Ministry of Justice have publicly identified to the exact question on form PA1P — the probate application where there is a will — or to the specific document that answers it. Question numbers are from the current PA1P. The online service asks the same questions in the same order, in different words.

Stop reasonThe exact boxWhat HMCTS is actually askingThe fixWhat sets the clock
Family A — the inheritance-tax stops
Applied before HMRC's letter arrivedPA1P 7.6"Have you received a letter from HMRC with your unique probate code?"It cannot match your application to an IHT400 it has no confirmation ofWait for the HMRC letter, then supply the codeHMRC's letter is sent up to 20 working days after you submit the IHT400
Unique probate code missing or wrongPA1P 7.6, first sub-boxThe code is the only link between HMRC's file and the court'sSend the code exactly as printed on the HMRC letterQueue-governed
IHT figures do not match HMRC's recordPA1P 7.6 gross/net from the HMRC letter, checked against 7.5 gross/net for probateTwo different values, deliberately, and people transpose themRe-enter the HMRC letter's figures in 7.6 and the probate figures in 7.5Queue-governed
Excepted-estate route used where IHT400 was neededPA1P 7.2"Which form did you complete?"You have declared no HMRC forms on an estate that required themSubmit the IHT400, wait for the code, then answer the stopRestarts at HMRC's 20 working days
Transferred nil-rate band claimed from more than one earlier deathPA1P 7.4An excepted estate may claim from one earlier death onlyThe IHT400 route with IHT402Restarts at HMRC's 20 working days
Family B — the people stops
An executor named in the will is unaccounted forPA1P 3.6"Name any executors who are not making this application, and explain why"Every named executor must be accounted for, including those who died firstName each one and give reason A–FQueue-governed
Renunciation stated, form not enclosedPA1P 3.6 reason DA renunciation is only effective on the signed formEnclose the signed PA15Your turnaround — the executor must sign it
Power reserved, no written notice givenPA1P 3.6 reason C + 3.7 declarationThe declaration says notice has been given; it must be trueServe written notice, then confirmYour turnaround
Executor lacks capacity, no medical evidencePA1P 3.6 reason FCapacity must be evidenced, not assertedPA14 medical certificate, signed by their doctorThe doctor's turnaround
Applying as attorney without the attorney formPA1P 3.6 reason E + Section 5Authority to act for an executor must be documentedPA11 (will) or PA12 (intestate)Your turnaround
Applicant's name differs from the name in the willPA1P 1.2"Is your name different in the will and codicil?" (and 1.8, 1.12, 1.16 for further applicants)It must be able to show the applicant and the named executor are the same personGive the name as it appears in the will, in the box providedQueue-governed
Deceased's name differs across will, death certificate and assetsPA1P 2.1 / 2.2 (as they appear on the Death Certificate) and 2.6 / 2.7 (other names in which assets were held)The grant must carry every name an asset is held inDeclare the alias at 2.7 so it appears on the grantQueue-governed
Minor beneficiary and no executor applyingPA1P 3.5Two applicants are required in that situationAdd a second applicant in Section AYour turnaround
Family C — the paper stops
Original will not received, or a copy sentSection 3 preamble — "You must submit the most recent original will"The court retains the original; a copy proves nothing about revocationSend the originalPostal turnaround
Original will cannot be foundWhether the will was destroyed with intent to revokePA13 lost will questionnaireQueue-governed
Staple holes, pin marks, tears, stainsPA1P 3.8"Did you separate the will for photocopying purposes?" and 3.9Whether a document was ever attached and removedExplain who separated it, when, and why, at 3.8Your turnaround, then queue
Unexplained alteration, obliteration or interlineationPA1P 3.9Whether the alteration was present when the will was signedEvidence under rule 14 of the Non-Contentious Probate Rules 1987Your turnaround, then queue
No attestation clause, or an insufficient one— (the will itself)Whether the will was properly witnessedEvidence of due execution under rule 12, usually from a witnessDepends on tracing a witness
Codicil referred to but not enclosedPA1P 3.2Every testamentary document must be producedSend the original codicilPostal turnaround
Marriage or civil partnership after the will's datePA1P 3.4Marriage generally revokes an earlier willDeclare the date; the estate may be intestateQueue-governed, and may change the whole route
Family A — the inheritance-tax stops
Applied before HMRC's letter arrived
The exact box
PA1P 7.6"Have you received a letter from HMRC with your unique probate code?"
What HMCTS is asking
It cannot match your application to an IHT400 it has no confirmation of
The fix
Wait for the HMRC letter, then supply the code
What sets the clock
HMRC's letter is sent up to 20 working days after you submit the IHT400
Unique probate code missing or wrong
The exact box
PA1P 7.6, first sub-box
What HMCTS is asking
The code is the only link between HMRC's file and the court's
The fix
Send the code exactly as printed on the HMRC letter
What sets the clock
Queue-governed
IHT figures do not match HMRC's record
The exact box
PA1P 7.6 gross/net from the HMRC letter, checked against 7.5 gross/net for probate
What HMCTS is asking
Two different values, deliberately, and people transpose them
The fix
Re-enter the HMRC letter's figures in 7.6 and the probate figures in 7.5
What sets the clock
Queue-governed
Excepted-estate route used where IHT400 was needed
The exact box
PA1P 7.2"Which form did you complete?"
What HMCTS is asking
You have declared no HMRC forms on an estate that required them
The fix
Submit the IHT400, wait for the code, then answer the stop
What sets the clock
Restarts at HMRC's 20 working days
Transferred nil-rate band claimed from more than one earlier death
The exact box
PA1P 7.4
What HMCTS is asking
An excepted estate may claim from one earlier death only
The fix
The IHT400 route with IHT402
What sets the clock
Restarts at HMRC's 20 working days
Family B — the people stops
An executor named in the will is unaccounted for
The exact box
PA1P 3.6"Name any executors who are not making this application, and explain why"
What HMCTS is asking
Every named executor must be accounted for, including those who died first
The fix
Name each one and give reason A–F
What sets the clock
Queue-governed
Renunciation stated, form not enclosed
The exact box
PA1P 3.6 reason D
What HMCTS is asking
A renunciation is only effective on the signed form
The fix
Enclose the signed PA15
What sets the clock
Your turnaround — the executor must sign it
Power reserved, no written notice given
The exact box
PA1P 3.6 reason C + 3.7 declaration
What HMCTS is asking
The declaration says notice has been given; it must be true
The fix
Serve written notice, then confirm
What sets the clock
Your turnaround
Executor lacks capacity, no medical evidence
The exact box
PA1P 3.6 reason F
What HMCTS is asking
Capacity must be evidenced, not asserted
The fix
PA14 medical certificate, signed by their doctor
What sets the clock
The doctor's turnaround
Applying as attorney without the attorney form
The exact box
PA1P 3.6 reason E + Section 5
What HMCTS is asking
Authority to act for an executor must be documented
The fix
PA11 (will) or PA12 (intestate)
What sets the clock
Your turnaround
Applicant's name differs from the name in the will
The exact box
PA1P 1.2"Is your name different in the will and codicil?" (and 1.8, 1.12, 1.16 for further applicants)
What HMCTS is asking
It must be able to show the applicant and the named executor are the same person
The fix
Give the name as it appears in the will, in the box provided
What sets the clock
Queue-governed
Deceased's name differs across will, death certificate and assets
The exact box
PA1P 2.1 / 2.2 (as they appear on the Death Certificate) and 2.6 / 2.7 (other names in which assets were held)
What HMCTS is asking
The grant must carry every name an asset is held in
The fix
Declare the alias at 2.7 so it appears on the grant
What sets the clock
Queue-governed
Minor beneficiary and no executor applying
The exact box
PA1P 3.5
What HMCTS is asking
Two applicants are required in that situation
The fix
Add a second applicant in Section A
What sets the clock
Your turnaround
Family C — the paper stops
Original will not received, or a copy sent
The exact box
Section 3 preamble — "You must submit the most recent original will"
What HMCTS is asking
The court retains the original; a copy proves nothing about revocation
The fix
Send the original
What sets the clock
Postal turnaround
Original will cannot be found
The exact box
What HMCTS is asking
Whether the will was destroyed with intent to revoke
The fix
PA13 lost will questionnaire
What sets the clock
Queue-governed
Staple holes, pin marks, tears, stains
The exact box
PA1P 3.8"Did you separate the will for photocopying purposes?" and 3.9
What HMCTS is asking
Whether a document was ever attached and removed
The fix
Explain who separated it, when, and why, at 3.8
What sets the clock
Your turnaround, then queue
Unexplained alteration, obliteration or interlineation
The exact box
PA1P 3.9
What HMCTS is asking
Whether the alteration was present when the will was signed
The fix
Evidence under rule 14 of the Non-Contentious Probate Rules 1987
What sets the clock
Your turnaround, then queue
No attestation clause, or an insufficient one
The exact box
— (the will itself)
What HMCTS is asking
Whether the will was properly witnessed
The fix
Evidence of due execution under rule 12, usually from a witness
What sets the clock
Depends on tracing a witness
Codicil referred to but not enclosed
The exact box
PA1P 3.2
What HMCTS is asking
Every testamentary document must be produced
The fix
Send the original codicil
What sets the clock
Postal turnaround
Marriage or civil partnership after the will's date
The exact box
PA1P 3.4
What HMCTS is asking
Marriage generally revokes an earlier will
The fix
Declare the date; the estate may be intestate
What sets the clock
Queue-governed, and may change the whole route

Read the “what sets the clock” column honestly. Where a real published figure exists — HMRC's 20 working days for the code letter, the 6 months a caveat runs — this page gives it. Where none exists, it says queue-governed, and the number that governs is the one in §VI: stopped probate grants took 14 weeks to issue in the most recent published quarter. No official per-reason wait times are published. Anyone quoting you "adds 4–6 weeks" for a specific stop reason has estimated it.

Where there is no will, the equivalent form is PA1A and the grant is letters of administration. The executor questions do not apply; the entitlement questions replace them. Those applications are slower to begin with — see §VI.

§III

The tax stops: three of them, one root cause

The largest single family of stops is inheritance tax, and it is almost always a sequencing problem rather than a tax problem. HMCTS cannot issue a grant it cannot reconcile against HMRC's record of the estate. Since 17 January 2024 that reconciliation runs on a code, and the code arrives on HMRC's timetable, not yours.

You send HMRC the IHT400.

Not the court. The court has no part in this yet.

HMRC writes back.

The letter carries a unique probate code and the estate's gross and net values. PA1P's own note says this letter is sent up to 20 working days after you submit the IHT400, and that if it has not arrived after 20 working days you should call HMRC.

Then you apply to the court.

Entering the code and those two values at question 7.6.

Applying between step 1 and step 2 is the single most avoidable stop there is. The application arrives with nothing to match against and waits. The IHT421 probate summary that used to do this job was withdrawn for deaths where the IHT400 is filed on or after 17 January 2024 — which is why so much guidance still circulating online describes a form that no longer applies.

Question 7.5 — the probate values

The gross and net value of the estate for probate.

Question 7.6 — the HMRC values

The gross and net value printed on the HMRC letter.

These are two different questions asking for two different pairs of numbers, one screen apart. Copy the HMRC letter's figures into 7.6 exactly as printed — to the penny, without rounding, without recalculating them because you think you have found an error. If you believe HMRC's figure is wrong, that is a conversation with HMRC, and it has to happen before the court application, not during it.

If the estate is excepted — no IHT400 required — you answer question 7.2 to say you sent HMRC nothing, and give the estate's values at 7.3 instead: gross, net, and net qualifying value. Two things stop applications here.

Claiming a nil-rate band the estate doesn't qualify for.

Claiming a deceased spouse's unused nil-rate band at 7.4 when the estate does not qualify for the excepted route at all.

Transferring the band from more than one earlier death.

Subtler: for deaths on or after 1 January 2022 an excepted estate can claim a transferred nil-rate band, including a partial one, but from one earlier death only. Two predeceased spouses means the IHT400 route, with IHT402.

For deaths on or before 31 December 2021, Section 8 of PA1P applies instead of Section 7, and IHT205 and IHT207 are still live there. Do not use those forms for a later death. IHT205 was abolished for deaths on or after 1 January 2022; excepted-estate information now goes on the probate application itself.

§IV

Executors, applicants, and names that do not agree

HMCTS has to know what happened to every executor named in the will — including the ones who died first. It is not enough to leave them off. Question 3.6 exists solely to account for them, and its own note is blunt: We need to know why any executors aren't included in this application. This includes any executors who have pre-deceased. If you do not provide all of the information this will delay your application.

They died before the person who has died.

They died after the person who has died.

Give the date of their death next to their name.

Power reserved.

They have chosen not to apply, but keep the right to apply later.

Renunciation.

They have chosen not to apply and give up the right entirely.

Power of attorney.

They have appointed someone to take the grant on their behalf.

They lack capacity to act as executor.

Where C, D, E and F each need a second document —

C · Power reserved → written notice

Choosing C obliges you to notify that executor in writing, and question 3.7 is a declaration that you have. Sign it only when it is true. HMCTS's own wording: If you fail to give written notice, it is likely to delay your application.

D · Renunciation → PA15

A renunciation exists only once the executor has signed the form. Enclose the signed PA15 with the application. An executor who has taken any step in administering the estate may no longer be able to renounce — which is one reason to settle who is acting before anyone starts contacting banks.

E · Attorney → PA11

An attorney acting for an executor needs the attorney form. An attorney for one executor and an executor acting in their own right cannot apply jointly — a combination that gets applications stopped after everything else about them was right.

F · Lack of capacity → PA14

A medical certificate signed by the executor's doctor. A registered LPA may substitute for part of this. Assume weeks, not days, for a GP to return it.

Three names have to reconcile: the name in the will, the name on the death certificate, and the name assets are held in. PA1P gives each its own box, and stops follow when one is left blank.

Question 1.2 asks whether your name is different in the will — a married executor named under a maiden name, a middle name the will includes and your passport does not. Answer yes and give the will's version; the form's own note is that the names you provide must match the names provided on your formal ID.

Questions 2.1 and 2.2 want the deceased's names as they appear on the Death Certificate — not as the family wrote them, not as the will has them. And question 2.6 asks whether they held assets in any other name. If the answer is yes and you say no, the grant issues in one name and the bank holding the account in the other name will not accept it — a stop avoided at the cost of a second application later.

§V

What the registry is looking at when it looks at the will

The original will goes to the court and stays there. It becomes a public record, and before it is admitted the registry examines its physical condition. That examination is a fraud control, not a formality: the question behind it is always whether something was once attached to this document and has since been removed.

HMCTS's own published guidance on avoiding delays names the marks it stops for: staple holes, rips or stains. (HMCTS, 2022) New staple holes cost the most time, because the innocent explanation and the serious one look identical on the paper: a will unstapled to be photocopied, or a codicil attached and later removed.

PA1P gives you the box to say so before anyone has to ask. Question 3.8 is "Did you separate the will for photocopying purposes?", and if you answer yes it wants who separated it, when, and why. Question 3.9 asks you to confirm the will consisted of the pages now submitted and that nothing else of a testamentary nature was ever attached. Answering 3.8 honestly and fully is faster than being asked.

Do not tidy the will.

Do not remove a rusted paperclip, do not re-staple it, do not flatten it into a new binder, do not send a photocopy "so the original stays safe". Send it as it is, and explain any mark you can account for. Every intervention adds a mark that someone then has to explain.

Two neighbouring rules in the Non-Contentious Probate Rules 1987 catch two different problems. One is about the mark on the page; the other is about who was in the room when it was signed.

Rule 14 — an alteration

Where a will shows an obliteration, interlineation, or other alteration that is not signed and witnessed in the way section 21 of the Wills Act 1837 requires, rule 14 obliges the registrar to require evidence to show whether the alteration was present at the time the will was executed. That evidence usually comes from an attesting witness, or from whoever prepared the will. The rule carves out alterations of no practical importance — a corrected postcode will not stop anything; a crossed-out beneficiary will.

Rule 12 — no attestation clause

Where a will has no attestation clause, or one that does not do its job, rule 12 requires evidence of due execution before the will can be admitted — which means tracing a witness who signed it, possibly decades ago. This is the stop with the least predictable timeline, because it depends on finding a person rather than sending a document.

Two more things stop applications for reasons that have nothing to do with the paper's condition.

The original will cannot be found.

A photocopy will not do, however carefully certified. If the original genuinely cannot be found after a real search, PA13 is the lost-will questionnaire — but understand what is being decided: a will last known to be in the testator's possession and not found at death is presumed to have been destroyed with the intention of revoking it. That presumption can be rebutted. It has to be argued, not asserted.

Marriage or civil partnership after the will was made.

Question 3.4 asks whether the person married or entered a civil partnership after the will was made. Marriage generally revokes an earlier will in England and Wales, unless the will was made in contemplation of that marriage. If it did, the estate may be intestate, and the application is not a stopped PA1P — it is the wrong form.

§VI

What to do, in order

Answer the exact question asked, once, completely. The most expensive mistake after the original one is a partial reply, because a stopped case that returns incomplete goes back to the end of the same queue it just came from.

Read the stop letter for the question, not the tone. It will name a box, a document, or a discrepancy. That phrase is what you are answering.

Find the box in this page's §II table. Identify what HMCTS is actually trying to reconcile — it is usually not what the sentence appears to ask.

Assemble everything the answer needs at once. A renunciation needs a signed PA15, not a promise of one. A condition query needs the explanation and the person who can give it.

Quote the case reference on everything. Every page, every enclosure, every email.

Reply by the route the letter specifies. Personal applicants: contactprobate@justice.gov.uk or HMCTS Probate, PO Box 12625, Harlow, CM20 9QE. Practitioners: through MyHMCTS, on the case.

Then allow time before chasing. HMCTS asks that you allow time before chasing, once the information has been supplied. Chasing earlier does not move the file and costs you the phone call.

I
14 weeks
Stopped grants — average time to issue
Probate grants stopped between January and March 2026, Ministry of Justice figures.
II
2 weeks
Not stopped — same quarter
The average for grants that were not stopped, same published quarter.
III
5 weeks
All probate grants — mean
Mean average across every probate grant that quarter — median average 1 week.
IV
20 weeks
Letters of administration, will annexed
Average time to issue where there was a will but no executor able to apply.
V
11 weeks
Letters of administration, no will
Average time to issue where the deceased left no will at all.

Those are Ministry of Justice figures for January to March 2026, published in the Family Court Statistics Quarterly. The gap between 2 weeks and 14 weeks is the entire cost of a stop, and it is why the pre-flight checks in §II are worth more than any amount of chasing afterwards. In that quarter there were 65,254 applications and 62,261 grants issued, with 42,490 cases open at the end of March. Seven grants in ten were digital applications that were never stopped — that is the group behind the two-week average. The rest were paper, stopped, or both.

One thing a stop does not do is cost you money. The application fee — £526 for an estate over £5,000, nothing at or below it — is paid once with the application, and extra sealed copies ordered at the same time are £2 each. Order more copies than you think you need at the point of application, because ordered later they are £16 each. That is not a stop, but it is the same species of avoidable cost, and the moment to fix it is the same moment.

FAQ

Stopped applications, answered.

It means HMCTS has paused the application until you answer something — it is not a refusal and you do not start again. The Ministry of Justice describes a stop as arising where there is a dispute about who can apply, an issue with the will, or an error that prompts a request for further information. Your application number stays live throughout.

Probate grants that were stopped took 14 weeks on average to be issued between January and March 2026, against 2 weeks for grants that were not stopped. That is the published national average, not a promise about your case. No official figures exist for individual stop reasons, so treat any “this adds six weeks” claim as an estimate rather than a fact.

Nearly always because the court could not match your application to HMRC's record of the estate. If you filed an IHT400, HMRC sends a letter with a unique probate code and the estate's gross and net values, and that letter is issued up to 20 working days after you submit the form. Applying before it arrives, or entering figures that differ from the ones printed on it, produces the same stop.

Only if you leave it unexplained. Question 1.2 on PA1P asks directly whether your name is different in the will or codicil, and gives you the box to write the will's version. A maiden name, a middle name your ID omits, or a different spelling is completely ordinary. Declaring it takes one line; not declaring it is a stop.

They can, and unexplained ones often do. The registry examines the physical condition of the will and stops for marks suggesting something was once attached and removed — HMCTS names staple holes, rips and stains. Question 3.8 exists for exactly this: if the will was separated for photocopying, say who separated it, when, and why. Do not repair, re-staple or tidy it.

You must account for them at question 3.6, using one of six reasons — died before, died after, power reserved, renounced, appointed an attorney, or lacks capacity. Three of those need a second document: PA15 for a renunciation, PA11 for an attorney, PA14 for a capacity certificate. Naming the reason without enclosing the document is one of the most common stops there is.

No. Clearing a stop is correspondence inside your existing application, not a fresh one — the £526 fee (nothing for an estate of £5,000 or less) is paid once, when you apply. What does cost more later is sealed copies of the grant: £2 each ordered with the application, £16 each ordered afterwards.

Postal applicants get a letter or an email; online, the status is visible in the probate service itself, which is sometimes where it shows first — so check rather than wait. GOV.UK's expectation is a grant within 12 weeks of applying, longer if further information is needed. Once you have supplied what was asked, HMCTS asks that you allow time before chasing.

The stop you avoid is the one you check for before you apply.

Every stop above is a question someone could have answered on the form. The reason they didn't is almost never carelessness — it is that nobody knew, at the moment of filling the box, which name the bank held the account in, whether a codicil ever existed, or why there were staple holes in a will they inherited in a folder.

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