Take it one step at a time.
The State Pension stops on the date of death
The State Pension is paid up to the date of death, then stops. Because it is usually paid in arrears (after the period it covers), the final payment can leave a small overpayment if it arrives after the death — the Pension Service works this out, you don't have to. If you used Tell Us Once when registering the death, DWP is notified automatically. If not, contact the Pension Service to report it. A married or civil partner may, in some cases, be able to inherit part of the deceased's State Pension or get a higher amount — the Pension Service can tell you whether that applies.
Workplace and private pensions often follow a nomination, not the will
This surprises many people: most workplace and personal pensions are paid out under a nomination form (also called an 'expression of wish'), not under the will. The pension scheme's trustees decide who receives any death benefit, guided by the nomination the person made. So a pension can pass to someone who isn't named in the will at all. Contact each pension provider — they'll send a claim form and tell you what they need (usually a death certificate copy and proof of ID for the beneficiary).
Find every pension before you start claiming
People often have more pensions than their family realises — old workplace schemes from past jobs, a personal pension, sometimes an annuity. Look through paperwork, bank statements (for pension payments in or contributions out), and emails. If a workplace pension is missing, the free government Pension Tracing Service can help you find the provider. Gathering the full picture first means you only contact each provider once.
Ask about the type of pension — it changes what's left
What family may receive depends on the kind of pension. A 'defined contribution' pot (a savings pot) can often be paid as a lump sum or kept invested for a beneficiary. A 'defined benefit' or final-salary pension may pay a reduced pension to a spouse, civil partner, or dependent child instead of a lump sum. An annuity may stop on death, or continue to a partner if a 'joint' or 'guaranteed' option was chosen. Ask each provider exactly which type it is and what the options are — don't assume.
Mind the 2-year window for some lump-sum death benefits
For defined contribution pots, scheme trustees usually need to pay out any lump-sum death benefit within two years of being told about the death. Paying out later can change the tax treatment. This is rarely a reason to rush in the first weeks — but it's why it's worth notifying providers within the first few months rather than leaving it open-ended. The provider will guide the timing once they know.
Know the tax position before money moves
Whether a pension death benefit is taxed depends on the type of pension, the age the person was when they died, and the rules at the time. From 6 April 2027, most unused pension pots are also expected to count towards the estate for Inheritance Tax — a change worth being aware of if a death falls near or after that date. The provider and, if needed, a tax adviser can confirm the position. Treat any figures here as general information, not tax advice.
A short checklist for this step.
Free to use — nothing to sign up for. Work down it at your own pace.
- Report the death to the Pension Service (or rely on Tell Us Once if you used it)
- List every pension: workplace, personal, and any annuity — use the Pension Tracing Service for missing ones
- Contact each pension provider and ask for the claim form
- Ask each provider which type of pension it is and what the death-benefit options are
- Check whether a nomination / 'expression of wish' is on file — it usually decides who's paid
- Have the beneficiary's ID and a death certificate copy ready for claims
- Don't ignore the 2-year window on lump-sum death benefits — notify within the first few months
- Keep a note of each provider, claim reference, and date you contacted them
Answered, plainly.
If you're the executor and the bank, probate and pension calls are piling up, this walks you through who to contact and in what order — so you arrive prepared, not chasing paperwork.
Executor's First HourInformational, not legal or financial advice. This guide covers England and Wales; Scotland and Northern Ireland differ. Always confirm current rules and figures at GOV.UK before acting.