Who can claim — qualifying benefits and relationships
Two conditions must both be met: you must have been responsible for arranging the funeral, and you must be receiving at least one qualifying means-tested benefit on the date of the claim (not just on the date of the funeral).
Qualifying benefits
Universal Credit; Pension Credit; Income Support; income-based Jobseeker's Allowance; income-related Employment and Support Allowance; Housing Benefit; Child Tax Credit (unless you are also entitled to Working Tax Credit).
Working Tax Credit alone does not qualify.
Contribution-based or 'new-style' JSA and ESA do not qualify — only the income-based versions.
Relationship to the deceased
You do not need to be the next of kin or the executor.
The DWP will pay if you are: the partner of the deceased (married, civil partner, or cohabiting); a close relative or close friend who arranged the funeral when no partner or close relative was able to or responsible; the parent of a baby who was stillborn or died as a child.
If a closer relative exists but did not arrange the funeral, DWP may ask why.
If someone else also qualifies
Only one person can receive the payment per funeral.
If there is a closer relative who is also on qualifying benefits, the DWP will normally pay that person instead.
If there is disagreement, the DWP may decline to pay until the matter is resolved.
Estates with assets
The DWP will ask about the deceased's estate.
If there are assets that could reasonably pay for the funeral, the DWP will deduct that amount from the payment — or decline to pay at all if the estate is large enough.
Money in a joint account that passes to the surviving spouse by survivorship counts as an estate asset for this purpose.